The Applicant and/or client acknowledges that he/she has freely and voluntarily entered into this service agreement with CS Clear with personal knowledge, information, and informed consent as to the nature, scope, and extent of the services to be supplied and/or rendered on behalf of the Applicant and/or client.

The Applicant and/or client undertakes to sign the standard special Power of Attorney presented by CS Clear, for CS Clear to render the services. CS Clear, it’s employees and agents shall, at its sole discretion be entitled to represent the Applicant and/or client in civil proceedings and obtain financial information on behalf of the Applicant and/or client and shall further be entitled to appoint an Attorney at law to act on behalf of the Applicant and/or client.

The Applicant and/or client hereby indemnifies CS Clear from all or any claims, that may arise, howsoever and whatsoever against CS Clear, it’s employees and agents, arising from or related to any service or assistance rendered and/or received by the Applicant and/or client. The Applicant and/or client hereby waives all claims that he/she/they will or may have against CS Clear howsoever and whatsoever arising out of this service agreement.

CS Clear undertakes to treat all of the Applicant ‘s and/or client’s private and confidential information strictly private and confidential, except insofar as permission is expressly authorized in terms of the special Power of Attorney for CS Clear to render the services or perform any act or action on behalf of the Applicant and/or client in accordance with the mandate granted to CS Clear.

CS Clear is not liable for any misuse howsoever and whatsoever of any private and confidential information belonging to the Applicant and/or client by other third parties or other persons.

The Applicant and/or client acknowledges that the process may take longer than 20 working days to resolve if it is a default removal / judgement/ prescription investigation or induplime rule investigation and the process may take longer than 60 working days to resolve if the instruction is a debt review removal. The Applicant and/ or client will not apply for any new credit agreements until one of CS Clear’s employees confirms that the instruction is complete. The Applicant and /or client understand that the time frame confirmed by one of CS Clear employee may change depending on the instruction and information requested from stakeholders involved.

The Applicant and/or client acknowledges that CS Clear will only proceed to clear his/her name when the invoice is paid in full.

The Applicant and/or client acknowledges CS Clear will only be able to assist the applicant and/or client submit the necessary documents required.

The Applicant and /or client understand that the default listings on his/her name can only be removed if it is paid up or prescribed.

Please note that by clicking any “submit” button on this site, users are submitting an electronic signature as defined in Section 11 of the Electronic Communications and Transactions Act, No. 25 of 2002. This electronic signature holds the same weight as a physical signature, encompassing all contractual and legal obligations arising from its submission.